NHTSA Complaint #10543252 — 2004 DODGE RAM 2500

ON 3/21/12, I HAD MY TRUCK INSPECTED BY A DODGE DEALERSHIP AFTER GETTING A RECALL NOTICE IN THE MAIL. IT WAS SAFETY RECALL L16 LEFT TIE ROD. THE DEALERSHIP REPLACED THE FAULTY PART WITH A NEW PART TO REMEDY THE RECALL. IT WAS PART # CBRCL160-AA. ON 9/9/13, WHILE BACKING UP IN A PARKING LOT, THE SAME MENTIONED "NEW" PART FRACTURED RENDERING MY TRUCK UNABLE TO BE STEERED. I AM CONCERNED THAT THE REPLACEMENT PART FRACTURED JUST LIKE THE RECALL SAID THE ORIGINAL PART WAS SUSCEPTIBLE TO DOING. THE RECALL SAYS, "THE PROBLEM IS...THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR A CRASH WITHOUT WARNING." THIS IS ALARMING TO ME AS IT POTENTIALLY PUT ME, MY PASSENGERS, AND OTHER DRIVERS AT RISK OF INJURY OR DEATH HAD THIS HAPPENED WHILE DRIVING DOWN THE HIGHWAY OR AROUND TOWN. AFTER CALLING CHRYSLER ABOUT THIS EVENT, THEY OFFERED ME NO CONFIDENCE ANYTHING HAS BEEN DONE ABOUT THIS OCCURRENCE OR WILL BE DONE. I FEEL MY CALL TO THEM WAS NOT TAKEN SERIOUSLY AND THE COMPLAINT I HAVE WITH THEIR PART WILL GO NOWHERE. THIS IS A PUBLIC SAFETY THREAT IN MY OPINION. *TR