NHTSA Complaint #10542825 — 2010 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE VOLT BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 49,312. ..UPDATED 10/30/13 *BF UPDATED 10/31/13*LJ THE CONSUMER STATED THE DEALERSHIP DID NOT PUT THE ENGINE GUARD ON THE VEHICLE PROPERLY, THE ENGINE COVER DETACHED, THE TIRES WENT FLAT FREQUENTLY, LIGHTS NEEDED TO BE REPLACED, AND THE BATTERY COMPLETELY POWERED OFF. A SEPARATE DEALERSHIP INFORMED THE CONSUMER THAT THE VEHICLE WAS DEFECTIVE. THE CONSUMER STATED THAT THE SECOND TIME THE VEHICLE SHUT DOWN WAS AT 60 MPH THE VEHICLE POWERED OFF 10 WITHIN 10 MINUTES ON THE SAME DAY DURING RUSH HOUR. UPDATED 11/4/2013 *JS THE CONSUMER STATED THE VEHICLE POWERED OFF TWICE WHILE DRIVING ON THE HIGHWAY. THE FIRST TIME IT HAPPENED, SHE WAS DRIVING 15 MPH AND THE SECOND TIME IT HAPPENED SHE WAS DRIVING 60 MPH AND SHE LOST POWER ALL TOGETHER.