NHTSA Complaint #10542005 — 2007 LEXUS IS 350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10542005
Vehicle	2007 LEXUS IS 350
Component	STRUCTURE:BODY
Date of Incident	September 5, 2012
Date Filed	September 5, 2013
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT STATED THAT THE PLASTIC COMPONENTS OF THE DOOR PANELS AND DASHBOARD BEGAN TO SLOWLY MELT OVER THE COURSE OF TIME, EXPOSING A SHINY COAT THAT BLINDED THE CONTACT WHEN THE SUNLIGHT WOULD REFLECT FROM THE COATING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DOOR PANELS AND THE DASHBOARD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 63,957.

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