NHTSA Complaint #10538374 — 2010 CHEVROLET EQUINOX

DURING REGULAR COMMUTE, WHILE DRIVING THROUGH THE CITY ON THE WAY HOME, THE DRIVER SEAT LUMBAR COLLAPSED WITH A LOUD POP, LIKE A BALLOON POP. I AM A REGULAR SIZED GUY, 5'11", 160LBS. AND I WASN'T DOING ANYTHING SPECIAL. IT WAS JUST A REGULAR DAY DRIVING HOME AND THE LUMBER JUST POPPED AND NOW THERE'S A CAVITY INSIDE THE BACK OF THE DRIVER SEAT. UPON SEARCHING THE INTERNET. APPARENTLY IT'S A COMMON ISSUE, SOME DRIVERS HAD THEIR LUMBAR POPPED IN THE EXACT SAME WAY TWICE WITHIN SIX MONTH. APPARENTLY THERE WAS, AT SOME POINT A TSB FOR THIS ISSUE. HOWEVER, GM CANNOT FIND IT, AND WON'T REPAIR THE SEAT FOR ME. DESPITE ME GOOGLING AND SEARCHING AND CAME UP WITH THE FOLLOWING INFO ON MY OWN: "FROM GM... PI0246A 2010-2011 EQUINOX, TERRAIN - FRONT SEAT POWER LUMBAR SUPPORT INOPERATIVE REPLACE ONLY THE SCREWS. A REVISED SCREW HAS BEEN RELEASED DON'T REPLACE THE LUMBAR ASSEMBLY". THIS IS A COMMON PROBLEM, AND A DESIGN FLAW THAT GM REFUSES TO ADMIT, NOR ADDRESS. THEY JUST PLAN ON LETTING THE VEHICLE OWNERS DRIVE WITH A CAVITY ON THEIR BACK. *JS