NHTSA Complaint #10538114 — 2011 MINI COOPER S COUNTRYMAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10538114
Vehicle	2011 MINI COOPER S COUNTRYMAN
Component	POWER TRAIN
Date of Incident	August 19, 2013
Date Filed	August 30, 2013
Mileage	16,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

WITH JUST OVER 16000 MILES ON MY 2011 MINI COOPER S COUNTRYMAN, MY CLUTCH IS BURNED OUT! HAVING IT TOWED TO THE CLOSEST MINI DEALERSHIP AT 70 MILES AWAY, THEY ARE SAYING THE FAILURE IS DUE TO ABUSE AND IS NOT COVERED BY MINI USA WARRANTEE. I HAVE BEEN DRIVER FOR OVER 40 YEARS WITH MOST OF MY CARS BEING MANUAL TRANSMISSIONS AND HAVE NEVER HAD TO REPLACE A CLUTCH. AFTER SOME RESEARCH ONLINE, THE CLUTCH SEEMS TO BE AN ISSUE WITH THE 2011 & 2012 COUNTRYMAN MODELS AND NOW HAVE SAID...'AS PART OF THE CONTINUAL REFINEMENT AND OPTIMIZATION OF MINI VEHICLES' THEY WERE MODIFYING THE CLUTCH ON THEIR 2013 MODELS! I AM STILL IN NEGOTIATIONS WITH MINI USA ON WHO WILL PAY FOR THE REPAIRS ON WHAT I SEE AS DEFECTIVE PARTS THAT SHOULD HAVE A RECALL ON THEM.

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#10477412 — September 28, 2012 — AT 18XXX MILES THE CLUTCH IS GONE. TRANSFER CASE FOUND DEFECTIVE. THE CLUTCH HAS BEEN FAILING ON THE ALL4 MODELS AL...

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