NHTSA Complaint #10462518 — 2011 MINI COOPER S COUNTRYMAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10462518
Vehicle	2011 MINI COOPER S COUNTRYMAN
Component	POWER TRAIN
Date of Incident	May 21, 2012
Date Filed	June 21, 2012
Mileage	4,965 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2011 MINI COUNTRYMAN S ALL4 MANUAL TRANSMISSION AFTER REPEATED INCIDENTS OF THE CLUTCH "SMOKING" UNDER HEAVY USE, AND REPORTING SAID INCIDENTS TO THE DEALER, AND HAVING THE DEALER INSPECT THE CAR AND CLAIM ALL WAS FINE, THE CLUTCH FINALLY WORE DOWN SUFFICIENTLY AND REQUIRED REPLACEMENT AT ONLY 4965 MILES. WE ARE VERY EXPERIENCED DRIVERS OF MANUAL TRANSMISSIONS AND DID NOT ABUSE THE CLUTCH IN ANY WAY. MINI USA COMPLETED THE REPAIR UNDER WARRANTY AS A GOODWILL MEASURE. THERE ARE NUMEROUS ACCOUNTS OF PREMATURE CLUTCH WEAR/FAILURE ON MINI ENTHUSIAST WEB SITES AND EVEN NATIONAL AUTOMOBILE PUBLICATIONS EXPERIENCED SAME (AUTOMOBILE MAGAZINE'S LONG TERM TEST CAR HAD CLUTCH FAILURE AT 15K MILES). *TT

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