NHTSA Complaint #10537968 — 2011 FORD ESCAPE

STALLING AND SURGING WITHOUT WARNING WHILE I WAS IN HEAVY TRAFFIC. WARNING LIGHT CAME ON LOOKED LIKE A WRENCH. THIS HAPPENED THREE TIMES WAS ABLE TO GET INTO PARKING LOT AND HAD CAR TOWED TO FORD DEALER FOR REPAIR. DEALER INDICATED WAS THROTTLE AUTO BODY PROBLEM AND PARTS WILL NOT BE IN FOR 10 DAYS DUE TO A NATIONAL BACK ORDER ON THE SAME PART (S). I HAVE TAKEN GREAT CARE OF THIS CAR AND WAS LIVID IT COULD HAVE SUCH A SERIOUS PROBLEM AT AGE 2 AND 65,000 MILES, OBVIOUS WIDE SPREAD PROBLEM WITH SAME MAKE/MODEL THROUGHOUT THE NATION DUE TO NATIONAL BACK ORDER. MY COMPLAINT IS THE DANGEROUS POSITION THE STALLING PUT ME IN DURING HEAVY TRAFFIC, DUE TO NATIONAL BACK ORDER I MUST RENT CAR TO GET TO WORK AT A COST OF $300 AND THE RESISTANCE OF FORD TO STEP UP TO THE PLATE AND DO A RECALL. I AM SURE SOMEONE HAS BEEN HARMED BY THIS FAULT AND FORD MUST RECTIFY THE PROBLEM, I WAS LUCKY.