NHTSA Complaint #10537696 — 2013 FORD TAURUS UNKNOWN OR OTHER

Complaint Details

ODI Number	10537696
Vehicle	2013 FORD TAURUS
Component	UNKNOWN OR OTHER
Date of Incident	August 5, 2013
Date Filed	August 28, 2013
Mileage	1,740 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

SUNROOF VIBRATION WITH SUNROOF OPEN ALL THE WAY WITH BACK WINDOWS CRACKED ABOUT AN INCH. VIBRATION IS SO BAD THAT YOU CAN NO SEE OUT OF THE REAR VIEW MIRROR. YOU CAN REACH UP AND TOUCH THE SUNROOF DEFLECTOR AND THE VIBRATION WILL STOP. I FEEL THAT IT IS A SAFETY ISSUE FOR NOT BEING ABLE TO SEE OUT OF THE REAR VIEW MIRROR WHEN THE VIBRATION IS HAPPENING. THE ONLY WAY TO STOP THE VIBRATION IS TO ROLL ALL OF THE WINDOWS DOWN. MY WIFE DRIVES THE CAR THE MOST AND WILL NOT LET THE WINDOWS ALL THE WAY DOWN WHEN SHE IS RIDING ON INTERSTATE. SHE LIKES THE SUNROOF OPEN AND CRACKS THE BACK WINDOWS TO ALLEVIATE THE PRESSURE BUT THE VIBRATION WILL NOT GO AWAY. VERY UNHAPPY WITH A BRAND NEW CAR THAT HAS AN ISSUE LIKE THIS! *TT

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