NHTSA Complaint #10537668 — 2011 VOLKSWAGEN TOUAREG STEERING

Complaint Details

ODI Number	10537668
Vehicle	2011 VOLKSWAGEN TOUAREG
Component	STEERING
Date of Incident	January 20, 2011
Date Filed	August 28, 2013
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AT HIGHWAY SPEEDS, 60-75MPH, THE STEERING WHEEL SHAKES DRAMATICALLY. DEALER RE-BALANCED, STILL SHOOK. DEALER REPLACED EAGLE LS2'S AT 32K MILES WITH SAME TIRES AND ROAD-FORCE BALANCED...STILL SHOOK. BASED ON OTHERS WITH SAME PROBLEM, I RECOMMENED THEY TRY GY LATITUDES...ALONG WITH ROAD-FORCE BALANCE AND NITRO FILL, SHAKING HAS BEEN GONE FOR PAST 15K MILES. BUT THIS IS A REPEATABLE EVENT ON FLAT/SMOOTH ROAD SURFACES, AT SPEED. MANY DEALERS APPARENTLY UNABLE TO CORRECT, BASED ON FEEDBACK AT VARIOUS TOUAREG FAN SITES (VW VORTEX, CLUB TOUAREG, ETC.) SEEMS TO IMPACT TDI LUX (MY TRIM) MORE THAN OTHERS, FROM 2011-2013. *TT

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