NHTSA Complaint #11439401 — 2011 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11439401
Vehicle	2011 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	January 4, 2021
Date Filed	November 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

On my 2011 VW Touareg TDI there is an exhaust leak. Can be smelled within seconds of starting it. A turbo/EGR pipe cracks and the result is a serious exhaust leak under hood right next to where air is drawn into the cabin for HVAC. Parts are backordered with no ETA. Even though when driving there is exhaust getting into the car the dealer and VW corporate just says "sorry for the delay of the parts". This part failure seems to be a known issue- The VW dealer was told by corporate that installing a used part is not acceptable either. Currently been waiting 11 months on this part. The leak was noticed right after VW had to "fix" all the TDIs for the emissions scandal.

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