NHTSA Complaint #10537388 — 2003 TOYOTA MATRIX POWER TRAIN

Complaint Details

ODI Number	10537388
Vehicle	2003 TOYOTA MATRIX
Component	POWER TRAIN
Date of Incident	August 26, 2013
Date Filed	August 26, 2013
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY SON WAS SHIFTING FROM 1ST TO 2ND GEAR WHEN THERE WAS A LOUD POPPING METAL SOUND; HE TOOK THE CAR OUT OF GEAR, COASTED OUT OF HARMS WAY AND THEN GOT THE CAR TOWED. MY SON SAID THAT IT WAS DANGEROUS AND UNEXPECTED. WE HAD JUST HAD OUR MECHANIC CHANGE THE OIL AND TEST DRIVE THE CAR LAST WEEK AFTER PUTTING ON NEW TIRES. THE CAR WAS DIAGNOSED WITH NEEDING A NEW TRANSMISSION. THIS IS THE 2ND TRANSMISSION THAT HAS BEEN REPLACED AS DEFECTIVE ON THIS CAR. AM A SINGLE MOM WITH MULTIPLE JOBS AND CANNOT AFFORD TO PAY FOR A BILLION DOLLAR COMPANY'S' MISTAKES..(WHEN PROVIDING A SERVICE OR PRODUCT TO THE PUBLIC THAT COSTS MONEY, IF I MAKE A MISTAKE I ADMIT IT, CORRECT IT, AM SORRY AND MAKE IT RIGHT AT MY EXPENSE). *TR

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