NHTSA Complaint #10536101 — 2009 NISSAN MAXIMA

MY STEERING TILT STOPPED WORKING ABOUT A WEEK AGO (AUGUST 2013). THE POWER TILT MAKES A GRINDING SOUND AND WILL NOT GO INTO THE UP POSITION BUT RATHER GETS STUCK ON THE LOWEST LEVEL. I HAD TO FORCE IT BACK UP MANUALLY IN ORDER TO ENTER/EXIT THE CAR AND TO DRIVE WITH THE STEERING WHEEL AT THE PROPER LEVEL. I TURNED OFF THE COMFORT SETTINGS AND HAVE TRIED NOT TO CHANGE ANY OF THE OTHER SETTINGS UNTIL I CAN GET THIS ISSUE LOOKED AT BY THE DEALERSHIP OR FIXED. MY HUSBAND AND I BOTH DRIVE THE VEHICLE SO THIS HAS BEEN AN INCONVENIENCE FOR BOTH OF US. EVEN WITH THE COMFORT SETTINGS OFF, THE TILT STILL CHANGES POSITION AT TIMES (POSSIBLY BECAUSE OF UNLOCKING FROM THE DRIVER'S SIDE DOOR? I READ SOMETHING ABOUT THAT HAPPENING FROM ONE OF THE FORUMS). I PURCHASED MY NISSAN AS A PRE-OWNED CERTIFIED CAR IN APRIL OF 2012 WITH 32,900 MILES ON IT. I HAVE ONLY HAD THE CAR JUST OVER A YEAR SO THIS IS VERY DISAPPOINTING. I'VE READ SEVERAL FORUMS THAT THIS IS A COMMON PROBLEM BUT THAT NISSAN HAS NOT ADDRESSED IT WITH A RE-CALL. I AM HOPING MY ISSUE WILL BE COVERED UNDER MY EXTENDED WARRANTY AND IF SO, IT SHOULD ONLY BE A DEDUCTIBLE OF $50.00 ACCORDING TO WHAT OTHERS HAVE SAID ON THE FORUMS. HOWEVER, OUT OF POCKET THIS PART CAN COST UPWARDS OF $600.00. *TR