NHTSA Complaint #10534638 — 2013 HYUNDAI ELANTRA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10534638
Vehicle	2013 HYUNDAI ELANTRA
Component	WHEELS
Date of Incident	August 9, 2013
Date Filed	August 10, 2013
Mileage	1,171 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I WAS AT THE LOCAL MALL AND I LEFT TO GO TO A NEARBY KOHLS, NOT EVEN A MILE AWAY. I NOTICED THAT THE LOWTIRE INDICATOR HAD COME ON AND PARKED THE CAR IN KOHLS PARKING LOT. A COUPLE NOTICED ME STRUGGLING WITH THE EQUIPPED AIR PUMP AND CAME TO HELP. THE TIRE WOULDN'T HOLD AIR AND WE TRIED A CAN OF FIX-A-FLAT. IT DIDN'T HELP EITHER AND WE NOTICED THAT THERE WAS A SMALL HOLE IN THE TIRE WHICH HAD APPARENTLY BLOWN OUT. I STOPPED AT A NEARBY WALMART AND HAD TO PURCHASE A TIRE TO GET HOME. MY HUSBAND AND I STOPPED AT THE DEALERSHIP EARLY THE NEXT MORNING TO SPEAK TO OUR SALESMAN WHO IMMEDIATELY USHERED US TO THE SERVICE MANAGER WHO SAID " NO" NO PROBLEMS WITH TIRES THAT WE KNOW SORRY. THE WHOLE CONVERSATION AND THEIR CUSTOMER SERVICE TOOK ABOUT 2 MINUTES. I TRULY BELIEVE THAT THERE WAS AN ISSUE WITH THE TIRE BUT THEY WERE RELUCTANT TO EVEN DISCUSS IT. THE CAR HAS LESS THAN 1200 MILES. I GUESS IT WAS EASIER TO BE FRIENDLY WHEN SELLING THAN SERVICING. *TR

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