NHTSA Complaint #10533063 — 2013 TOYOTA AVALON

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10533063
Vehicle	2013 TOYOTA AVALON
Component	STRUCTURE
Date of Incident	July 18, 2013
Date Filed	August 1, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOYOTA CORP CONTINUES TO SELL 2013 TOYOTA AVALONS WITH A KNOWN DEFECT TO THE HEADLINER. THE HEADLINER TO THE REAR OF THE VEHICLE SAGS AND MAY POTENTIALLY OBSTRUCT THE VIEW OF THE DRIVER WHILE DRIVING. IT IS APPARENT AFTER RESEARCHING THE ISSUE ONLINE THAT TOYOTA IS FULLY AWARE OF THE DEFECT BUT FAILED TO CONTACT DEALERSHIPS AT THE LOCAL LEVEL. PER TOYOTA THERE IS NO KNOWN FIX AT THIS TIME AND MY VEHICLE HAS REMAINED AT THE DEALERSHIP FOR THE PAST 4 DAYS. *TR

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