NHTSA Complaint #10532812 — 2004 GMC SIERRA

TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE EMITTED A LOUD EXPLOSIVE NOISE. THE CONTACT ATTEMPTED TO REVERSE HOWEVER, THE VEHICLE WOULD NOT RESPOND BECAUSE THE STEERING WHEEL WAS SEPARATED FROM THE ARM AND THE BOLT HAD BECOME SHREDDED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE AN INSPECTION WAS PERFORMED. THE DEALER ADVISED THE CONTACT THAT THE STEERING BOX AND PITMAN ARM BOLT HAD SHREDDED FROM THE TIE ROD CENTER LINK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 79,000.