NHTSA Complaint #10149339 — 2004 GMC SIERRA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10149339
Vehicle	2004 GMC SIERRA
Component	STEERING
Date of Incident	February 2, 2006
Date Filed	February 3, 2006
Mileage	15,272 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

CLUNK NOISE THAT CAN BE FELT THROUGH STEERING COLUMN WHEN TRAVELING OVER ROUGH PAVEMENT AND IS MORE PRONOUNCED WHEN TURNING THE WHEEL TO THE LEFT. MANUFACTURER HAS KNOWN OF THIS PROBLEM FOR SEVERAL YEARS AND STILL HAS FAILED TO CORRECT IT FOR MANY CUSTOMERS. MOST DEALER SERVICE CENTERS TELL CUSTOMERS THAT THEY CAN TAKE CARE OF THE PROBLEM BY LUBRICATING THE UPPER INTERMEDIATE SHAFT OF THE STEERING COLUMN. THIS WORKS FOR MANY BUT IS JUST A TEMPORARY FIX AS IT HAS BEEN REPORTED BY MANY THAT THE PROBLEM RETURNS AND IN MOST CASES AFTER THE WARRANTY PERIOD HAS EXPIRED. SOME OWNERS HAVE REPORTED RETURNING TO THE DEALERSHIP AS MANY AS 5 TIMES. *NM

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