NHTSA Complaint #10532623 — 2011 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10532623
Vehicle	2011 FORD ESCAPE HYBRID
Component	STEERING
Date of Incident	July 24, 2013
Date Filed	July 30, 2013
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALER STATED THERE HAVE BEEN MANY WHEEL BEARING PROBLEMS, AND THAT FAULTY BEARINGS ARE COMING TO FORD FROM VENDOR. PROBLEM AS YET NOT RESOLVED. SEEMS FORD IS UNABLE TO IDENTIFY WHICH BEARINGS ARE BAD WITHOUT INSTALLING THEM. I AM CONCERNED WITH POTENTIAL WHEEL LOCK UP AT SPEEDS, ESPECIALLY A FRONT WHEEL. *TR

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