NHTSA Complaint #11454036 — 2011 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11454036
Vehicle	2011 FORD ESCAPE HYBRID
Component	STEERING
Date of Incident	December 1, 2021
Date Filed	February 25, 2022
Mileage	220,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2011 Ford Escape Hybrid. The contact stated that while driving at various speeds, the vehicle experienced a loss of electric power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 220,000.

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