NHTSA Complaint #10532424 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10532424
Vehicle 2011 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 46,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I WAS TRAVELING 55 MPH DOWN THE HIGHWAY AND SUDDENLY, THE VEHICLE LOST POWER. I PUSHED ON THE GAS AND NOTHING. I COASTED TO THE SIDE OF THE ROAD AND NOTICED A YELLOW WRENCH. I LOOKED IT UP IN THE MANUAL AND IT STATED SOMETHING ABOUT A POWER TRAIN ERROR OR DEFECT AND TO CONTACT A FORD DEALERSHIP IMMEDIATELY. WELL, CONSIDERING I WAS OVER 60 MILES FROM HOME, I TURNED IF OFF, SAT FOR A FEW MINUTES, AND STARTED IT. NO WRENCH SO I BEGAN TO DRIVE. I DROVE ANOTHER 15 MILES OR SO AND THEN THE SAME THING HAPPENED. I WAS ABLE TO START IT UP AND GET IT GOING AGAIN BUT ONCE I PARKED IT, I HAD IT TOWED AND IT'S BEEN SITTING EVER SINCE. I CALLED FORD AND THE MECHANIC GAVE ME THE IMPRESSION IT WAS COVERED UNDER THE MANUFACTURERS WARRANTY AS LONG AS I'M UNDER 50,000 MILES BUT I'M STARTED TO READ OTHERWISE WHICH HAS ME CONCERNED. TO REITERATE WHAT OTHERS WERE SAYING, IF I WERE IN A BUSY HIGHWAY, THIS "ERROR" MAY HAVE BEEN FATAL. NO PROBLEMS OR ANYTHING PRIOR TO THESE OCCURRENCES SO THE MALFUNCTION COMES SUDDENLY AND WITHOUT WARNING. *TR

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