NHTSA Complaint #10526413 — 2010 MERCURY MARINER

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF ENGINE POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY UNTIL THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED HOWEVER, THE PART WAS ON BACK ORDER AND THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.