NHTSA Complaint #10525903 — 2010 FORD FUSION

WILL DRIVING DOWN INTERSTATE 64 IN KENTUCKY I HIT A ROUGH EXPANSION JOINT WHILE CROSSING A BRIDGE ENTERING INTO WEST VIRGINIA AFTERWARDS THE DASH WARNING LIGHTS LIT UP WITH TRACTION CONTROL LIGHT ON AND ALSO TELLING ME TO SERVICE POWER STEERING. I ALSO NOTICED A LOSS OF POWER AND COULD NOT GAIN ANY PRESSING DOWN ON THE ACCELERATOR PEDAL. I RELEASED THE PEDAL AND PRESSED DOWN AGAIN AND GAINED POWER BUT DID NOT HAVE ANY POWER STEERING. I EXITED AT THE FIST EXIT AND PULLED INTO A FUEL MART TO CHECK UNDER THE HOOD TO SEE IF I COULD FIND A PROBLEM TO WHICH I COULDN'T. THEN I HAD A FRIEND WHO IS A MECHANIC CHECK IT AND HE SAID FORD HAD A PROBLEM WITH POWER STEERING AND IT WAS A VERY COSTLY REPAIR BUT I COULD PROBABLY CONTINUE TO DRIVE IT LOCALLY BUT WITH CAUTION. MY ARMS HAVE INCREASED IN SIZE DUE TO THE MUSCLE NEEDED TO DEAL WITH THE HARD STEERING. WELL THE OTHER DAY THE STEERING WENT COMPLETELY OUT UPON INSPECTING IT WE FOUND THE TIE ROD END ON THE DRIVERS SIDE HAD CAME LOOSE AND WAS COMPLETELY STRIPPED OF THREADS TO WHICH IT ATTACHES TO THE STEERING ROD. WE REPLACED IT AND ALSO FOUND THE OTHER SIDE WAS LOOSE TO. WE NEED HELP NHTSA THIS IS A BIG SAFETY PROBLEM AND NOT JUST A LOCAL ONE, PLEASE ORDER A RECALL! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR