NHTSA Complaint #10525797 — 2002 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10525797
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	September 1, 2010
Date Filed	July 19, 2013
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE PANEL UNDER THE HATCH FRACTURED AND ALLOWED WATER TO PENETRATE THE VEHICLE. THE WATER THEN MADE CONTACT WITH THE ELECTRICAL COMPONENTS. THE VEHICLE WAS TAKEN TO A PRIVATE DEALER WHERE IT WAS FOUND THAT THE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

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#11090795 — April 28, 2018 — REAR HATCH PANEL APPLIQUE CRACKED FOR NO APPARENT REASON

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