NHTSA Complaint #11269990 — 2002 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11269990
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 16, 2019
Date Filed	October 21, 2019
Mileage	204,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE UPPER HINGE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

Related Complaints for the 2002 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11672158 — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11325882 — May 25, 2020 — SUMMER,SPRING WEATHER, ALL FOUR, CLEAR, GLASS WINDOWS DO NOT SLIDE UP OR DOWN THROUGH ITS' POWER BUTTON, ELECTRONICALLY.

#11118034 — August 6, 2018 — THE REAR WINDOW EXPLODED. IT WAS UNOCCUPIED PARKED IN THE CARPORT.

#11090795 — April 28, 2018 — REAR HATCH PANEL APPLIQUE CRACKED FOR NO APPARENT REASON

#11073837 — February 20, 2018 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FAILURE ON THE REAR DOOR HANDLE. THE C...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...

#11483635 — STEERING — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...