NHTSA Complaint #10525371 — 2007 FORD FREESTYLE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10525371
Vehicle	2007 FORD FREESTYLE
Component	ENGINE
Date of Incident	July 16, 2010
Date Filed	July 17, 2013
Mileage	60,001 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

VEHICLE WOULD SUDDENLY ACCELERATE WHEN IDLING OR COASTING (ESPECIALLY WHEN TURNING) INTO A PARKING SPOT OR DRIVEWAY REQUIRING HARD BRAKING TO REGAIN CONTROL OF VEHICLE. VEHICLE WOULD STALL WHEN IT CAME TO A STOP. FORD DEALER DIAGNOSED THE PROBLEM AS A "DEFECTIVE THROTTLE BODY ASSEMBLY" AND CHARGED $1200 FOR THE REPAIR AND REPLACEMENT. I RECENTLY DISCOVERED THAT FORD ACKNOWLEDGES THIS PROBLEM IS FREQUENT WITH THE 2007 FREESTYLE MODEL YEAR AND NOW PERFORMS A FREE THROTTLE BODY "CLEANING" TO ADDRESS THE ISSUE. FORD CORPORATION AND DEALER REFUSE TO REFUND THE $1200 THEY CHARGED FOR THE "REPAIR." *TR

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