NHTSA Complaint #11351894 — 2007 FORD FREESTYLE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11351894
Vehicle	2007 FORD FREESTYLE
Component	ENGINE
Date of Incident	February 1, 2020
Date Filed	August 28, 2020
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A FAST FOOD DRIVE THRU AND AFTER TURNING ON THE AC, WHEN THE VEHICLE JERKED FORCEFULLY FORWARD AND STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.

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