NHTSA Complaint #10525219 — 2010 MERCURY MARINER

CAR WENT INTO 'LIMP MODE" AT ABOUT 25 MPH AND THE ORANGE WRENCH WARNING LIGHT CAME ON. HAD TO STOP, TURNED OFF THE ENGINE AND THEN RESTARTED. WARNING LIGHT WENT OFF BUT IT OCCURRED AGAIN IN ABOUT 5 MILES. WENT TO FORD DEALER THE NEXT DAY AND THEY COULD NOT FIND ANYTHING WRONG NOR DUPLICATE THE PROBLEM. PROBLEM HAPPENED AGAIN A COUPLE OF MILES AFTER LEAVING THE DEALERSHIP. I IMMEDIATELY RETURNED TO THE DEALER AND THEY ONCE AGAIN COULDN'T FIND ANYTHING WRONG. TWO DAYS LATER ON I-95 THE CAR WENT INTO "LIMP MODE" THE ORANGE LIGHT CAME ON AND I DROVE TO THE SIDE. THE TRAFFIC WAS BACKED UP SO I WAS GOING ABOUT 25 MPH WHEN THIS OCCURRED. WHEN I RESTARTED THE ENGINE THIS TIME, THE "WRENCH" WARNING LIGHT WENT OFF BUT THE "CHECK THE ENGINE" LIGHT CAME ON AND REMAINED ON. NEXT DAY RETURNED TO THE DEALER AND THIS TIME THEY SAID THEY FOUND THE PROBLEM AND IT WAS THE THROTTLE BODY. IN RESEARCHING ON LINE I FOUND THAT THIS IS OCCURRING WITH SOME FREQUENCY AND WOULD CERTAINLY LIKE TO SEE FORD TAKE RESPONSIBILITY FOR ISSUING A DEFECTIVE PART. AS OF NOW IT LOOKS LIKE I WILL HAVE TO PAY THE BILL AND HOPE THAT THE NEW PART IS NOT DEFECTIVE ALSO. IT IS A REAL SAFETY ISSUE AND HOPEFULLY THIS WILL BE RESOLVED. *TR