NHTSA Complaint #10524577 — 2006 SATURN ION

IN THE SUMMER OF 2010, WHILE ATTEMPTING TO TURN OFF MY CAR MY KEY BECAME STUCK IN THE IGNITION. ALL ATTEMPTS TO REMOVE KEY FAILED AND HAD CAR TOWED TO DEALERSHIP. WAS TOLD THAT LOCK IGNITION FELL APART AND NEEDED TO BE REPLACED. BECAUSE CAR WAS STILL UNDER WARRANTY I DID NOT HAVE TO PAY FOR REPAIR. NEARLY THREE YEARS LATER (JUNE 2013), I WAS ATTEMPTING TO TURN OFF MY CAR AND KEY WAS STUCK IN ON POSITION. AGAIN ALL ATTEMPTS TO GET KEY OUT FAILED. HAD TO GET SERVICE TECHNICIAN TO TURN OFF CAR BY REMOVING FUSE IN CAR TO TURN IT OFF. TOWED CAR TO DEALERSHIP AND WAS TOLD THAT LOCK IGNITION NEEDED TO BE REPLACED AGAIN. THIS TIME CAR WAS NOT UNDER WARRANTY AND I HAD TO PAY OUT OF POCKET FOR REPAIR AND RENTAL CAR. LESS THAN ONE MONTH LATER I HAD BEGUN TO SMELL GAS ON THE OUTSIDE AND INSIDE OF MY CAR. BROUGHT TO SERVICE CENTER AND WAS TOLD THAT FUEL PUMP WAS LEAKING AND FELL UNDER RECALL SO I AM NOT RESPONSIBLE FOR PAYING BUT STILL HAVE TO PAY FOR RENTAL CAR. I BELIEVE THAT THE LOCK IGNITION PART SHOULD BE RECALLED BECAUSE MANY PEOPLE HAVE COMPLAINED ABOUT THIS DEFECT. ADDITIONALLY, THE FACT THAT SO MANY ISSUES WITH MY CAR STEM FROM PART DEFECTS THAT I HAVE NO CONTROL OVER, GM SHOULD BE MADE RESPONSIBLE FOR REPLACING THE CAR AND/OR PROVIDING MONETARY COMPENSATION. I HOPE THIS COMPLAINT WILL BE INVESTIGATED THOROUGHLY AND SOME REMEDY SHOULD BE GIVEN FOR PEOPLE WHO HAVE PURCHASED THIS CAR AND NOW HAVE TO DEAL WITH THE NUMEROUS DEFECTS. I, LIKE MANY OTHERS, CANNOT AFFORD TO BUY A NEW CAR AND SHOULD NOT BE STUCK WITH A LEMON. *TR