NHTSA Complaint #10524142 — 2009 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10524142
Vehicle 2009 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

I BOUGHT A PREOWNED 2009 FORD F-150 IN NOVEMBER 2011 WITH 49000 MILES ON THE ODOMETER. I HAD ALWAYS COMPLAINED THE INSTRUMENT GAUGES WERE DIFFICULT TO SEE. I FINALLY INVESTIGATED AND REALIZED THAT THE INSTRUMENT PANEL IS NOT ILLUMINATED UNDER DAYLIGHT CONDITIONS. IT IS ONLY ILLUMINATED WHEN THE PARKING LIGHTS OR HEADLIGHTS ARE ON. THE ONLY WAY TO GET ILLUMINATION DURING DAYLIGHT IS TO COVER THE LIGHT SENSOR THUS SIMULATING DARKNESS. THIS,HOWEVER, ONLY ILLUMINATES THE GAUGES AT THE LOWER SETTING FOR NIGHTTIME DRIVING. THE DIMMER KNOB/WHEEL IS OPERATIONAL BUT DOES NOT INCREASE ILLUMINATION TO THE LEVEL EXPECTED FOR DAYLIGHT DRIVING. THERE ARE AT LEAST TWO OTHER COMPLAINTS ON THIS WEBSITE REGARDING THIS ISSUE AND THERE ARE SEVERAL OTHER LIKE COMPLAINTS ON OTHER WEBSITES. THE DEALER TECH WAS HELPFUL, BUT UPON CHECKING WITH FORD, WAS TOLD THE VEHICLE WAS DESIGNED THAT WAY. I FIND THAT TO BE LUDICROUS. FOR INSTANCE, TODAY, ON A SUNNY MORNING, WHEN DRIVING TOWARD THE EAST AT 10:00 AM IT WAS IMPOSSIBLE TO READ THE GAUGES! HOW CAN THIS NOT BE A SAFETY ISSUE? *TR

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