NHTSA Complaint #10523158 — 2000 FORD WINDSTAR

I NEEDED AN ALIGNMENT AND NEW TIRES AND HAVE A CLUNKING SOUND IN THE FRONT END CHECKED OUT ON MY VAN SO I BROUGHT IT TO KEENE AUTOMOTIVE IN DANSVILLE NEW YORK. WHILE I WAS THERE I ALSO HAD A NEW INNER TIE ROD END PUT IN. AFTER HE WAS DONE THE OWNER BOB KEENE BROUGHT ME OUT TO THE SHOP FLOOR AND SHOWED ME ON THE COMPUTER FOR ALIGNMENT WAS SHOWING THAT THERE WAS A DEGREE OF CAMBER OFF ON THE DRIVERS SIDE WHICH HE FEELS WAS CAUSED BY THE FIX JOB THAT WAS DONE TO THE SUBFRAME BY FORD. HE ALSO SHOWED ME IN SPOTS WHERE THE SUB FRAME WAS ROTTING BENEATH FORDS FIX IT JOB THAT WAS DONE IN JULY OF LAST YEAR FOR THE RECALL . I AM UNSURE AS TO WHAT TO DO IN THIS SCENARIO I AM STILL DRIVING THE VEHICLE AS KEENE STATED IT WAS SAFE FOR A SHORT TIME. I AM NOT ABLE TO AFFORD A NEW VEHICLE RIGHT NOW I AM THE ONLY ONE WORKING AND SUPPORTING A FAMILY OF 5. *TR