NHTSA Complaint #10522998 — 2012 CHRYSLER 200

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10522998
Vehicle 2012 CHRYSLER 200
Component ENGINE
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

THE CHRYSLER 200 VEHICLE THAT I PURCHASED IN APRIL 2012 WAS BROUGHT IN AGAIN ON 7/1/13 FOR SERVICE DUE TO FRONT END CLANGING METAL NOISES WHICH OCCUR WHILE TURNING, BACKING UP, SLOWING AND STOPPING. THIS UNDIAGNOSED NOISE BEGAN FOLLOWING SEVERAL ENGINE STALLING EPISODES, TWO OF WHICH REQUIRED TOWING (SINCE I WAS UNABLE TO RESTART THE VEHICLE TO DRIVE IN FOR SERVICE). THE ENGINE STALLING EPISODES OCCURRED WHILE DRIVING AT 55 MPH AND AS STATED, TWICE RESULTED IN TOWING AND SERVICE. SERVICE ON THE ENGINE STALLING PROBLEM OCCURRED IN APRIL AND AGAIN IN MAY 2013. IT IS UNCLEAR WHY THE REMEDY FOR THE ENGINE STALLING WAS NOT FOLLOWED PER THE NHTSA RECALL ID # 11V487000 (ENGINE AND ENGINE COOLING) TECHNICAL SERVICE BULLETIN/CHRYSLER MANUFACTURER REMEDY- SINCE THAT RECALL HAD ALREADY BEEN PUBLISHED. IN ADDITION TO THIS SAFETY ISSUE, THE FRONT END METAL CLANGING MAY BE THE RESULT OF TOWING DUE TO THE ENGINE DEFECT AND/OR A RESULT OF ANOTHER VEHICLE DEFECT (RECALL #11V315000 - STEERING COLUMN). THIS IS A VEHICLE THAT HAS MULTIPLE PROBLEMS AND POSES A SERIOUS SAFETY ISSUE DUE TO VARIOUS PROBLEMS. IT NEEDS TO BE OFF THE ROAD. *TR

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