NHTSA Complaint #10522843 — 2013 TOYOTA AVALON

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10522843
Vehicle	2013 TOYOTA AVALON
Component	STRUCTURE
Date of Incident	June 21, 2013
Date Filed	July 2, 2013
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

HEADLINER OF THE CAR IS PEELING FROM THE REAR. WENT TO THE DEALERSHIP I.E. HOLMAN TOYOTA, MT. LAUREL, NJ, THEY ADVISED THEY WOULD ORDER THE NEW HEADLINER AND REPLACE THE SAME. WENT TODAY JULY 2ND, 2013, HOLMAN TOYOTA ADVISED THE PEELING HEADLINER IS COMMON ISSUE IN THE 2013 AVALON AND TOYOTA HAS INSTRUCTED DEALERS NOT TO REPLACE THE HEADLINER AS REPLACING THE HEADLINER WILL NOT FIX THE PROBLEM AND IT MAY HAPPEN AGAIN. TOYOTA HAS ADVISED IT IS TRYING TO COME UP WITH A PERMANENT FIX VIA A "REPAIR" JOB, NOT ETA ON THE SAME YET. TILL TOYOTA COMES UP WITH A REPAIR I HAVE A PEELING HEADLINE WHICH CAN FALL ON HEAD WHILE I AM DRIVING CAUSING AN ACCIDENT AND TOYOTA IS JUST SITTING ON IT. *TR

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