NHTSA Complaint #10522275 — 2011 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10522275
Vehicle 2011 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

AS I BEGAN ACCELERATING FROM A STOP I REACHED ABOUT 15MPH WHEN THE CAR SUDDENLY LOST POWER AND BEGAN TO VIBRATE VIOLENTLY.THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. THE ENGINE LIGHT REMAINS ON. I WAS ABLE TO GUIDE THE CAR TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE SHOP.THE MECHANIC INFORMED ME THAT IT WAS THE THROTTLE BODY ASSEMBLY AND THE PARTS ARE ON BACKORDER FROM FORD AND HE WAS TOLD THERE WAS NO ETA. THE MECHANIC WAS ALSO TOLD THAT IT COULD TAKE UP TO A YEAR!!! HOW TO I PAY A CAR NOTE FOR A USELESS CAR AND HOW DO I GET TO WORK?! THE CAR IS NOT DRIVABLE AND THE FORD ESCAPES THAT ARE STILL ON THE ROAD ARE A DANGER TO ALL WITHOUT THIS PROBLEM BEING FIXED! *TR

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