NHTSA Complaint #10522241 — 2010 RAM 3500

ON JUNE 11, 2013 I WAS BACKING INTO MY GARAGE WHEN I LOST MY STEERING CAPABILITY FOR MY VEHICLE. I EXITED MY VEHICLE TO TRY AND DETERMINE WHAT MAY HAVE CAUSED THIS. I NOTICED THE TIE ROD ON THE DRIVERS SIDE HANGING DOWN TO THE GROUND. I HAD MY VEHICLE TOWED TO THE NEAREST DODGE DEALER(ZIMMERMAN'S ENTERPRISES) IN SUNBURY PA. THE TIE ROD REPLACEMENT WAS COVERED UNDER A SAFETY RECALL AND WAS REPLACED THE FOLLOWING DAY. DUE TO THE TIE ROD BEING BAD IT CAUSED MY DRIVERS SIDE FRONT TIRE TO BECOME CUPPED AND DAMAGED. I ASKED THE SALES MANAGE AT ZIMMERMAN'S DODGE ABOUT THE FAULTY TIRE AND HE TOLD HE TO JUST ROTATE IT TO THE REAR. THE FOUR TIRES ON MY TRUCK WERE PURCHASED IN FEBRUARY. ALL FOUR TIRES WERE ROTATED IN MAY AFTER APPROX. 5,000 MILES. THE TIRE THAT WAS WORN OUT BECAUSE OF THE FAULTY TIE ROD WOULD NOT PASS INSPECTION WHEN I QUESTIONED MY MECHANIC. IT IS OBVIOUS THAT MY OTHER 3 TIRES HAVE VERY LITTLE WEAR ON THEM COMPARED TO THE TIRE THAT WAS ON THE SIDE WITH THE FAULTY TIE ROD. MY CONCERN IS THAT MY VEHICLE WAS PLACED ON THE ROAD WITH AN UNSAFE TIRE. ALSO THE TIE ROD BEING FAULTY CAUSED MY TIRE TO WEAR ABNORMALLY AND SHOULD HAVE BEEN REPLACED UNDER THE RECALL FOR THE TIE ROD. I UNDERSTAND THAT CHRYSLER DOES NOT HAVE A WARRANTY ON TIRES BUT THIS DEFECT WAS CAUSED DUE TO A MANUFACTURER DEFECT PART. *TR