NHTSA Complaint #10522101 — 2004 FORD EXCURSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10522101
Vehicle	2004 FORD EXCURSION
Component	STEERING
Date of Incident	June 26, 2013
Date Filed	June 27, 2013
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE STEERING WHEEL WAS TURNED AND A LOUD POP WAS HEARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT A COMPONENT OF THE STEERING BOX WAS FRACTURED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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