NHTSA Complaint #10521525 — 2009 MERCURY MARINER

WHILE DRIVING, MY SUV COMPLETELY STALLED AND STOPPED RUNNING. I TURNED THE VEHICLE OFF AND RESTARTED IT AND IT THEN IT WENT. THIS HAPPENED CONTINUOUSLY. I CALLED THE DEALER WHERE I PURCHASED THE CAR, BENSON LINCOLN MERCURY, IN PITTSBURGH, AND THE SERVICE ADVISOR TOLD ME THAT HE DIDN'T KNOW WHAT IT COULD BE MAKING IT STOP RUNNING. MY HUSBAND WORKS IN THE AUTOMOTIVE INDUSTRY AND IT HAPPENED WHEN HE WAS DRIVING THE CAR AND THE "CHECK ENGINE" LIGHT CAME ON. HE PUT IT ON THE COMPUTER AND RECEIVED THE CODE, P-2111 "THROTTLE ACTUATOR SYSTEM STUCK OPEN." IT SEEMS THAT MANY OTHER PEOPLE ARE HAVING THIS ISSUE TOO. IN APRIL, THE DEALERSHIP PUT A COMPUTER "UPDATE" IN MY CAR. COULD THIS HAVE AN IMPACT. I SHOULD NOT HAVE TO PAY FOR A PART FOR MY CAR, WHEN THIS IS OBVIOUSLY A DEFECT OF WHICH THE MANUFACTURER IS AWARE. *TR