NHTSA Complaint #10519927 — 2013 SUBARU OUTBACK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10519927
Vehicle 2013 SUBARU OUTBACK
Component STEERING
Date of Incident
Date Filed
Mileage 26 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

DANGEROUS! THE VEHICLE DOES NOT TRACK WELL AT HIGHWAY SPEEDS. IT WANDERS SIDE TO SIDE IN THE LANE OF TRAVEL REQUIRING CONSTANT CORRECTION TO STAY IN THE CENTER OF THE LANE. ON SMOOTH ROAD SURFACES, THE WANDERING IS STILL VERY NOTICEABLE. HIGH CROSSWINDS EXPERIENCED DRIVING IN THE PLAINS OR CROSSING BRIDGES WITH A GRATED DECKS MAKES THE VEHICLE A CHALLENGE TO CONTROL THE WANDERING AND STAYING WITHIN MY LANE. I TOOK THE CAR TO THE DEALER AND REPORTED THE PROBLEM. THEY INSPECTED THE STEERING, WHEEL ALIGNMENT, WHEEL BALANCE, AND TIRES. THEY DIDN'T FIND ANY PROBLEMS. THERE IS NO TECHNICAL SERVICE BULLETIN FOR THIS ISSUE AND THE INTERNET BULLETIN BOARDS ARE FULL OF COMPLAINTS WITH THE SAME TYPE OF ISSUE. I PERSONALLY FEEL THE VEHICLES ARE NOT ENGINEERED CORRECTLY OR THEY ARE LEAVING THE FACTORY WITH INADEQUATE ALIGNMENTS OR THE ALIGNMENT SPECIFICATIONS ARE NOT CORRECT IN GENERAL. I LOVE MY VEHICLE UNTIL I DRIVE FASTER THAN 45MPH. SAFETY IS MY #1 CONCERN AND IT NEEDS TO BE SERIOUSLY ADDRESSED. LONG TRIPS ARE WAY MORE FATIGUING THAN THEY SHOULD BE AND INTERSTATE DRIVING IS SCARY FOR MOST OF THE DRIVE. THIS IS THE LINK THAT DISCUSSES THE SAME PROBLEMS I'VE ADDRESSED HERE HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML. *TR

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