NHTSA Complaint #10516135 — 2013 SUBARU OUTBACK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10516135
Vehicle 2013 SUBARU OUTBACK
Component STEERING
Date of Incident
Date Filed
Mileage 15 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

VEHICLE "WANDERS" CONSTANTLY AT SPEEDS FROM 30 MPH TO 70 MPH. I WOULD IMAGINE AT HIGHER SPEEDS AS WELL. CONSTANT CORRECTION IS NEEDED TO KEEP VEHICLE IN PROPER LANE. WHEN EVEN THE SLIGHTEST CORRECTION IS MADE, IT OVER-CORRECTS. IT DOESN'T SEEM POSSIBLE TO NOT OVER-CORRECT. THE VEHICLE WILL WANDER TO THE RIGHT AND NO MATTER HOW GENTLE THE CORRECTION, IT OVER-CORRECTS AND WANDERS TO THE LEFT THEN BACK TO THE RIGHT AND SO ON. IT IS A CONSTANT CHALLENGE TO STAY IN YOUR OWN LANE. A SMALL GUST OF WIND SIGNIFICANTLY MAGNIFIES THE PROBLEM. I BELIEVE JUST TURNING YOUR HEAD TO LOOK OUT YOUR SIDE WINDOW TO CHECK LANE TRAFFIC COULD RESULT IN CROSSING A CENTER LINE. I BELIEVE THAT THIS STEERING PROBLEM MAKES THIS VEHICLE UNSAFE AND LIKELY WILL RESULT IN SOME SERIOUS PROBLEMS IF IT HASN'T ALREADY. IT IS VERY TIRING TO DRIVE ANY DISTANCE. THE DEALER HAS MADE A COUPLE MINOR ATTEMPTS TO MAKE IT BETTER, BUT HASN'T SUCCEEDED. WHILE THE DEALER WORKED ON MY CAR I USED TWO DIFFERENT "LOANERS". BOTH 2013 SUBARU OUTBACKS. BOTH HAD THE SAME PROBLEMS. *TR

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