NHTSA Complaint #10515971 — 2010 MERCURY MARINER

HAD PREVIOUSLY HAD THE DEALER LOOK INTO WHAT I THOUGHT WAS ISSUE WITH TRANSMISSION AND GEARS SLIPPING BACK IN 2012. THEY INDICATED THERE WAS A BULLETIN, WHICH I BELIEVE WAS ON A COMPUTER ISSUE, AND THAT THE TECH MADE SOME ADJUSTMENTS. THAT SEEMED TO ADDRESS THE ISSUE FOR A WHILE. IT HAD BEEN ACTING UP AGAIN, AND NOT QUITE THE SAME AS PREVIOUSLY, WITH MORE STALLING OUT AND NOT ACCELERATING AND THEN SUDDENLY JUMPING A LITTLE. ASKED DEALER TO LOOK INTO SITUATION AGAIN ON VISIT ON MAY 30TH. TECHS FOUND NOTHING WRONG. WAS DRIVING HOME ON INTERSTATE ON EVENING OF JUNE 7TH WHEN IT FELT LIKE THE ENGINE HAD LOST POWER. I WAS DRIVING 60 MPH, BUT I WAS ABLE TO PULL OFF TO A WIDE SHOULDER AREA. THE ORANGE WRENCH LIGHT CAME ON. I TURNED OFF CAR AND LET IT SIT FOR A COUPLE OF MINUTES. IT STARTED UP WITH NO PROBLEMS. I WAS ABLE TO DRIVE IT ABOUT 45-50 MPH UNTIL OFF INTERSTATE AND GOT IT TO DEALERSHIP WITH NO ADDITIONAL PROBLEMS AND LEFT IT. WAITING TO HEAR OUTCOME FROM THEM. *TR