NHTSA Complaint #10515075 — 2013 FORD F-150

2013 FORD F-150 XLT V6 ECOBOOST DISPLAYING SHUTTERING AND VIOLENT SHAKING UPON 1ST START UP OF THE DAY AND SOMETIMES 2ND START UP OF THE DAY IF IT'S BEEN A WHILE BETWEEN STARTS IN ST LOUIS, MO. FEELS LIKE AN OLD VEHICLE START UP NOT ANYTHING LIKE A BRAND NEW $42K TRUCK SHOULD SOUND LIKE. MY WIFE ALSO STATES IT SHUTTERS WHILE DRIVING ON THE HIGHWAY SOMETIMES. I TOOK TO DEALER (SUNSET FORD) AND LET THEM KEEP IT OVERNIGHT SO THEY WOULD START AND CHECK IN THE MORNING. OF COURSE THEY HAD THE NERVE TO SAY IT DID NOT DO ANYTHING WHEN THEY STARTED IT. WELL AFTER READING VARIOUS POSTS ABOUT HOW THEY SEEM TO NOT WANT TO FIX THE PRODUCT THEY SELL I WAS UPSET. SO WHEN I WENT UP THERE I HAD THE SERVICE MANAGER GO WITH ME OUTSIDE TO START IT LATER THAT DAY AFTER THEY ALREADY STARTED IT AND IT DID THE SAME THING I TOOK IT IN THERE FOR. IT'S LIKE THEY DIDN'T EVEN DO THEIR JOB PROPERLY. HE HEMMED AND HAWED AND STATED TO BRING IT BACK UP FOR ANOTHER SERVICE APT LATER IN THE WEEK. I HAVE YET TO DO SO B/C MY TIME IS TOO VALUABLE FOR THEM TO GIVE ME THE RUN AROUND BUT IT STILL ALWAYS SHUTTERS AND SHAKES SOMETIMES VIOLENTLY UPON START UP. DON'T KNOW WHAT TO DO OTHER THAN TRADE IT BACK IN FOR ANOTHER TRUCK BRAND FOR SOMEONE ELSE TO DEAL WITH. IT'S A SHAME B/C I REALLY LIKE FORDS MY GRANDFATHER RETIRED FROM THERE. I GUESS LIKE EVERY OTHER COMPANY THEY JUST KEEP GETTING LEANER AND MEANER. GOOD FOR THEIR POCKET BOOKS I GUESS BUT NOT FOR THE EVERYDAY MAN OR WOMAN. *TR