NHTSA Complaint #10513762 — 2001 FORD WINDSTAR

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10513762
Vehicle 2001 FORD WINDSTAR
Component WHEELS
Date of Incident
Date Filed
Mileage 158,657 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

ON 01/06/2011 I TOOK MY MINIVAN IN FOR THE RECALL ON THE AXLE. THEY TOLD ME IT WAS FINE AND SENT ME HOME. ON FRIDAY WHILE DRIVING ON NORTHLINE ROAD IN SOUTHGATE MICHIGAN, MY AXLE SNAPPED. I TOOK IT TO THE TAYLOR FORD AND THEY SAID IT WOULD BE FIXED BY FORD. I WAS TOLD TODAY 05/28/2013THAT THEY WOULD NOT COVER THE REPAIR DUE TO THE FACT THEY PUT BRACKETS ON IT IN 2011. I WAS NOT INFORMED OF THE FACT THEY PUT BRACKETS ON IT IN 2011. I WAS DRIVING A VEHICLE THAT WAS DANGEROUS ON THE FREEWAY. *TR

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