NHTSA Complaint #11102776 — 2001 FORD WINDSTAR SERVICE BRAKES

Complaint Details

ODI Number	11102776
Vehicle	2001 FORD WINDSTAR
Component	SERVICE BRAKES
Date of Incident	June 17, 2018
Date Filed	June 20, 2018
Mileage	165,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

REAR AXLE BREAK DUE TO CORROSION OF ACKNOWLEDGED INADEQUATELY DESIGNED AXLE. BREAK HAPPENED IN THE REINFORCEMENT BRACKET INSTALLED DO TO INITIAL AXLE RECALL FOR POTENTIAL BREAK DUE TO CORROSION.. CAR WAS ON CITY STREET IN MOTION TO FREEWAY ONRAMP FORTUNATELY THE AXLE BROKE PRIOR TO ENTERING FREEWAY. AXLE BREAK RESULTED IN SAGGING AXLE AND A WHEEL TILTED INWARD AT ABOUT 20 DEGREES AND WEDGED AGAINST THE INNER WHEEL WELL. TIRE STARTED TO SMOKE. CAR IS UNDRIVEABLE. THE REPAIR IS ESTIMATED TO $1400. FORD WILL NOT ACCEPT ANY FINANCIAL RESPONSIBILITY FOR THIS BREAK IN THE BRACKETS INSTALLED TO PREVENT THE BREAK. ADDITIONAL COMPONENTS ARE ALSO NEEDING REPAIR AND REPLACEMENT DUE TO THE BREAK OF THE AXLE.

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