NHTSA Complaint #10512391 — 2013 FORD EXPLORER

AFTER ENTERING A HIGHWAY MY HORN HONKED AND THE MESSAGE "NO KEY DETECTED" APPEARED. THE VEHICLE NEVER DIED BUT THIS HAS HAPPENED OVER A DOZEN TIMES. I HAVE HAD IT IN THE SHOP, WHERE THE SAME CONCERN WAS DUPLICATED, AND WAS TOLD THAT IT IS SOME SORT OF INTERFERENCE WITH THE RADIO FREQUENCY OF THE KEYS, THEY SAID THAT ANYTHING FROM PHONES TO CHARGES COULD CAUSE THIS AND THAT IT IS NORMAL AND I WOULD HAVE TO LIVE WITH IT. ON 1/17/13 AND AGAIN ON 2/11/13 AFTER PUSHING THE BUTTON TO TURN THE CAR OFF THE AUXILIARY POWER CAME ON. I WAS TOLD THIS IS OKAY AND THAT THE POWER WOULD EVENTUALLY TURN ITSELF OFF. 5/16/2013 THIS WAS THE SECOND TIME I NOTICED THAT MY RADIO HAD SHUT ITSELF OFF. I TURNED THE CAR ON AND THE RADIO WAS OFF, I KNOW I DID NOT TURN THIS OFF WHEN I TURNED THE CAR OFF. *TR