NHTSA Complaint #10512190 — 2002 TOYOTA SEQUOIA STRUCTURE:BODY

Complaint Details

ODI Number	10512190
Vehicle	2002 TOYOTA SEQUOIA
Component	STRUCTURE:BODY
Date of Incident	May 8, 2013
Date Filed	May 15, 2013
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I RECEIVED A RECALL NOTICE FROM TOYOTA CLAIMING THERE WAS A PROBLEM WITH THE FRAME RUSTING ON MY 2002 TOYOTA SEQUOIA LIMITED. I TOOK THE VEHICLE IN FOR THEIR REQUIRED INSPECTION AND THEY SAID IT NEEDS A NEW FRAME. THEY ARE IN THE PROCESS OF PLACING A NEW FRAME ON THE VEHICLE. I STATED TO THE SERVICE DEPARTMENT THAT I REFUSE TO PAY FOR ANY ADDITIONAL ADD ON EXPENSES AS A RESULT OF THERE TAMPERING. I ALSO STATED AND FILED A COMPLAINT WITH TOYOTA THAT THE VEHICLE WILL NOT RUN PROPERLY BECAUSE OF THE ITS AGE, MILEAGE AND WORKING WITH CORRODED PARTS WILL NOT FIT, SEAL AND TIGHTEN PROPERLY. TOYOTA ALSO STATED THAT AFTER THE NEW FRAME IS INSTALLED THEY WILL NOT SERVICE ANY PROBLEMS WITH THE VEHICLE IF IT IS NOT DIRECTLY RELATED TO THE FRAME. UNACCEPTABLE TERMS. THEY SHOULD FIX AT THEIR EXPENSE ANY PROBLEMS ENCOUNTERED NOW ANDIN THE FUTURE AS A RESULT OF THIS RECALL. THEY SHOULD ALSO OFFER COMPENSATION AS THEY PREVIOUSLY HAD DOWN WITH OTHER MAKES AND MODELS SEVERAL YEARS AGO. *TR

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