NHTSA Complaint #10510483 — 2005 FORD FREESTAR

THE CAR WOULD START THEN STALL. I WOULD BE DRIVING AND IT WOULD JUST SLOW DOWN LIKE NO GAS GETTING INTO ENGINE AND STALL OUT . I TOOK IT TO FORD DEALER (CREST FORD CENTERLINE MICHIGAN) THEY RAN IT ON A SCOPE. TOLD ME I NEEDED TURBINE SHAFT SPEED SENSOR. THEY REPLACED IT AND CALLED TO SAY MY VEHICLE WAS FINE AND READY TO GO. I PICKED UP CAR ON MONDAY EVENING AND ON WEDNESDAY CAR HAD TO BE TOWED BACK TO THE DEALER. CAR WOULD START BUT WOULD NOT DRIVE. FORD COULD NOT FIND PROBLEM AND FINALLY I CALLED A FRIEND TO ASK FOR A SOLUTION. BECAUSE OF ALL THE ISSUES WITH THE PCM AND HIS EXPERTISE I CALLED MY FORD ADVISOR [XXX] AND TOLD HIM TO CHECK THE PCM FOR WATER DAMAGE. HE CALLED ME BACK SHORTLY AND SAID THEY FOUND THE WATER DAMAGE. THIS IS A VAN MADE VERY WRONG WITH A DESIGN SO THAT YOUR WINDSHIELD LETS WATER FLOW ONTO THE COWL AND THEN DAMAGES THE BRAIN FOR THE CAR. I NOW HAVE TO PAY 1000.00 TO FIX A MISTAKE FORD MOTOR CREATED. THIS IS A PROBLEM FOR EVERYONE WHO OWNS THIS VEHICLE. I HOPE FORD FIXES IT ON A RECALL BEFORE SOMEONE DIES. I FEEL AS A CONSUMER I SHOULD NOT HAVE HAD TO GO FIGURE OUT WHATS WRONG WITH MY CAR ON MY OWN. FORD MECHANICS SHOULD KNOW AND BE EXPERIENCED. THIS WILL BE MY LAST FORD WITH THE WAY THEY HANDLE THEIR CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR