NHTSA Complaint #10509973 — 2012 FORD FUSION HYBRID

PICKED UP THE CAR FROM THE DEALERSHIP ON MONDAY (9/25/12) AFTER THEY FOUND SOMETHING WRONG AND WAS DRIVING ON STATE ROUTE 228 AT 55 MILE PER HOUR. WARNING CHIME SOUNDED, PULL OVER SAFELY WARNING CAME ON, ENGINE SHUT OFF, BRAKES AND ACCELERATOR DISENGAGED, AND ALL DASHBOARD LIGHTS ILLUMINATED. PUT HAZARDS ON FOR CARS BEHIND ME AND PULLED OVER QUICKLY AVOIDING A SIGN ON THE RIGHT SIDE OF THE ROAD. AFTER 10-15 MINS, I WAS ABLE TO RESTART THE CAR BY LETTING IT RESET. AFTER GETTING GREEN CAR INDICATOR, I WENT TO TURN AROUND TO GO BACK TO THE DEALERSHIP. THE CAR JUMPED FORWARD AND STALLED IN THE INTERSECTION OF STATE ROUTE 228 AND BUCK HILL RD. I WAS ABLE TO HAVE IT START, JUMP, AND STALL TWO TIMES (ENOUGH TO GET ME OUT OF THE INTERSECTION). UPON ARRIVING THE DEALERSHIP, THEY COULD NOT FIND ANY CODES THAT WERE DISRUPTED. THE SERVICE MANAGER CONTACTED FORD TECH LINE AND DROVE IT HOME FOR A FEW DAYS TO TRY TO ACTIVATE PROBLEM. COULD NOT ACTIVATE, CAR RETURNED WITH INSTRUCTIONS TO HAVE IT TOWED HERE AND DO NOT RESTART IT WHEN IT BREAKS DOWN.