NHTSA Complaint #10508550 — 2013 AUDI A5

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10508550
Vehicle	2013 AUDI A5
Component	STEERING
Date of Incident	April 17, 2013
Date Filed	April 17, 2013
Mileage	9,220 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THIS IS MY SECOND CONTACT WITH YOU. FIRST GAVE ME REFERENCE #10503984. THERE ARE "DEAD" SPOTS IN THE MAGNETIC POWER STEERING. THIS "FEELING" HAS OCCURRED FROM 25MPH ON UP PAST INTERSTATE SPEEDS (70). THE PROBLEM INITIALLY OCCURRED FROM THE 11 TO 1 O'CLOCK POSITIONS WHERE THE STEERING WHEEL CAN BE MOVED RIGHT TO LEFT WITH NO RESPONSE TO THE CAR. PROBLEM HAS PERSISTED AND NOW OCCURS AT OTHER POINTS IN THE STEERING MOTION. CONTACT WITH AUDI USA CUSTOMER SERVICE HAS ONLY PRODUCED RESPONSE FROM AUDI OF "WORK WITH YOUR DEALER". AUDI DOES NOT RECOGNIZE THIS AS A SAFETY ISSUE, BUT I AM FAILING TO UNDERSTAND HOW A "STEERING" ISSUED CAN NOT BE SAFETY RELATED. NOW THAT THE PROBLEM IS WORSENING, ONE HAS AN UNEASY FEELING DRIVING THE CAR. *TR

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