2013 AUDI A5 — Problems, Recalls & Safety Data

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N/A

Safety Rating

43

Owner Complaints

4 Crashes 2 Fires

3

Recalls

ACTIVE RECALL

82

Service Bulletins

0

Investigations

Overview of the 2013 AUDI A5

The 2013 AUDI A5 has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:WIRING. 82 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (11 complaints), Steering (8 complaints), and Electrical System (6 complaints).

Recalls for the 2013 AUDI A5

NHTSA has recorded 3 recalls for the 2013 AUDI A5, potentially affecting up to 902,647 vehicles.

Recall 18V229000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM

| 342,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat...

Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional...

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Recall 17V622000 — ELECTRICAL SYSTEM:WIRING

| 216,913 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

Consequence: The melted wires can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are...

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Recall 17V002000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM

| 342,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Consequence: If the coolant pump overheats, it can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017....

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Owner Complaints for the 2013 AUDI A5

43 complaints have been filed with NHTSA for the 2013 AUDI A5. Below is a breakdown by vehicle component.

Most Recent Complaints

#11599581 | ELECTRICAL SYSTEM | | N/A miles
I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi Inspection Report.pdf] This was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 Corroded connector Transmission Coolant Valve.jpg; 2023 Transmission Coolant Valuve and connector.jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [XXX] [XXX] [XXX] This pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11599581 | POWER TRAIN | | N/A miles
I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi Inspection Report.pdf] This was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 Corroded connector Transmission Coolant Valve.jpg; 2023 Transmission Coolant Valuve and connector.jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [XXX] [XXX] [XXX] This pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11599581 | UNKNOWN OR OTHER | | N/A miles
I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi Inspection Report.pdf] This was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 Corroded connector Transmission Coolant Valve.jpg; 2023 Transmission Coolant Valuve and connector.jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [XXX] [XXX] [XXX] This pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11536603 | ENGINE | | N/A miles
Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards my radio modul failed, camera failed, the check engine light is on since I bought the car and recently my car stopped on the highway fast lane without warning. It was no shoulder and I stopped on the highway. I was lucky I didn’t get rear ended n killed
#11536603 | FUEL/PROPULSION SYSTEM | | N/A miles
Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards my radio modul failed, camera failed, the check engine light is on since I bought the car and recently my car stopped on the highway fast lane without warning. It was no shoulder and I stopped on the highway. I was lucky I didn’t get rear ended n killed

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Safety Rating for the 2013 AUDI A5

NHTSA has not yet tested the 2013 AUDI A5 in its New Car Assessment Program.

Technical Service Bulletins for the 2013 AUDI A5

Volkswagen Group of America, Inc. has issued 82 technical service bulletins (TSBs) for the 2013 AUDI A5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

37 13 02 2029027 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

The DTCs are stored due to an issue with the transmission control module software. Specific DFCCs are stored as a result of the following situations: ? DTC P060A00 with DFCC 8692 can be logged when a driving mode (Drive or Reverse) is selected within one second of selecting Neutral, while...

A971860 2036764_ — ELECTRICAL SYSTEM

This bulletin contains repair instructions for when the vehicle will not start and DTC P068A00 is stored.

A661761 2038652- — EQUIPMENT

This technical service bulletin provides repair instructions for paint flaking off the radiator grille or front license plate holder.

A871679 2041717- — EQUIPMENT:APPLIANCE:AIR CONDITIONER

This bulletin applies to any repair that requires replacement of the air conditioning compressor and details how to run a ODIS GFF test plan.

A911690 2036575- — ELECTRICAL SYSTEM:SOFTWARE

This informational bulletin provides an explanation for the customer regarding known software issues with the MIB & MMI3G+ bluetooth security profile.

A201671 20437582 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

THIS TECHNICAL SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR REPLACING THE COOLANT THERMOSTAT WITH A NEW PART NUMBER TO RESOLVE A STORED DTC.

A441660 2034445- — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Customer reports seeing the messages "TPMS" and "Tire pressure: System malfunction!" in the instrument cluster. This occurs after the engine is started, the message "TPMS" appears briefly and then turns off. There are no DTCs stored.

A871569 2020124- — EQUIPMENT:APPLIANCE:AIR CONDITIONER

Supersedes Technical Service Bulletin Group 87 number 14-49 dated April 25, 2014. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an...

TSB-91-15-08 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

AUDI: SOME VEHICLES EXPERIENCE A DEACTIVATION OF ADAPTED CRUISE CONTROL (ACC) DUE RADAR SENSOR FAILING TO SEE OBJECTS FOR PERIOD OF TIME WHEN SNOW, LEAVES, WATER SPRAY BLOCKS RADAR SENSOR VISION. MODEL 2013-16 A4, A5, CABRIOLET, Q5. *PE

A461515 2033674- — SERVICE BRAKES

Supersedes Technical Service Bulletin Group 46 number 14-75 dated March 12, 2014. Customer may complain about brake squeak or squeal with light to moderate pedal pressure.

Showing 10 of 82 technical service bulletins.

NHTSA Investigations for the 2013 AUDI A5

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI A5

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Other AUDI Models

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