NHTSA Complaint #11599581 — 2013 AUDI A5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11599581 |
| Vehicle | 2013 AUDI A5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi Inspection Report.pdf] This was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 Corroded connector Transmission Coolant Valve.jpg; 2023 Transmission Coolant Valuve and connector.jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [XXX] [XXX] [XXX] This pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2013 AUDI A5
Other ELECTRICAL SYSTEM Complaints
#11517813
I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out th...
#11210652
LOSS OF POWER WHILE DRIVING. I WAS DRIVING AND THE CAR LOST POWER AND STARTED SHUDDERING, EPC WARNING LIGHT CAME ON ...
#11112689
2013 AUDI A5. CONSUMER WRITES IN REGARDS TO CORRODED ELECTRICAL HARNESS. *LD THE CONSUMER STATED THE ELECTRICAL HA...
#11088610
MY A5 COUPE WAS AFFECTED RECALL 17V622. I BOOKED AN APPOINTMENT MONTHS AGO WITH SILVER SPRING AUDI. THAT APPOINTMEN...
#11053773
I HAVE JUST BECOME AWARE, ON MY OWN ACCORD, THAT THE USED 2013 AUDI A5 I PURCHASED HAS A SAFETY RECALL ISSUED OCTOBER...
Recent Complaints for the 2013 AUDI A5
#11536603
ENGINE
Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards m...
#11536603
FUEL/PROPULSION SYSTEM
Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards m...
#11517813
ENGINE
I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out th...
#11517813
FUEL/PROPULSION SYSTEM
I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out th...