NHTSA Complaint #10508471 — 2007 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10508471
Vehicle 2007 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 56,175 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

SUNROOF WAS NOT CLOSING PROPERLY. IT WAS LATER DETERMINED THAT THE ELECTRICAL SUNROOF MOTOR WAS GOING BAD AND NEEDED TO BE REPLACED DUE TO A BENT SUNROOF FRAME. THE SUNROOF MOTOR WAS COVERED UNDER MY SUBARU EXTENDED WARRANTY, HOWEVER THE BENT SUNROOF FRAME WAS NOT. SINCE THE SUNROOF WAS HARDLY USED IN THE PAST 5 YEARS, I MAINTAINED THAT IT WAS EITHER A MANUFACTURING DEFECT OR AN ASSEMBLY ERROR. SUBARU REFUSED TO PAY FOR THE FRAME REPLACEMENT. THEREFORE, BY REPLACING JUST THE MOTOR I STILL HAVE THE PROBLEM OF THE BENT SUNROOF FRAME WHICH IN TIME WILL MAKE THE SUNROOF MOTOR GO BAD. I ENCOURAGE OTHERS WITH SIMILAR SUNROOF PROBLEMS TO FILE COMPLAINTS. WITH ENOUGH COMPLAINTS, SUBARU MAY DECIDE TO COVER THESE REPAIRS UNDER THEIR CLASSIC EXTENDED SERVICE WARRANTY. *TR

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