NHTSA Complaint #11547772 — 2007 SUBARU FORESTER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11547772
Vehicle	2007 SUBARU FORESTER
Component	STEERING
Date of Incident	September 16, 2023
Date Filed	October 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Started getting a vibration I thought was a tire problem. It would only show up after 30 minutes or so of driving. It happened several times while trying to have the tire store figure it out. On Friday 15 Sep 2023 we drove at highway speeds to Dayton and back. Noticed it occur twice. The next morning we were a few miles from home checking out a dog boarding place. We went to leave and heard a loud pop. The lower right control arm broke. If it had happed the previous day it could have been fatal! This vehicle has been almost exclusively service by Busam Subaru at all recommended short intervals, 3,750miles. The recall for this was performed by Busam on1/31/2012. They always state they have performed a complete inspection and what needs attention. I am now having service done locally since all of their latest services have been dismal at best. I have counted on them to keep me, my family, and my Forester safe. Very disappointing considering how this could have turned out.

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